Ethical Conduct and Suitability
3 Credit Hours
August 29, 2024 ~ 9 AM-12 PM
This course analyzes the criminal case that the state of California brought against insurance agent Glenn Neasham. Glenn was a licensed Life Insurance agent in the state. He sold an annuity to an elderly lady. He was later investigated and prosecuted for that sale under an indictment for theft from an elderly person. This was a precedent-setting charge against an insurance agent. The course reviews how the sale transpired, the actions Glenn took, and a special focus and emphasis on the ethics of the sale and the suitability questions that arose.
The Regulation of Insurance Producers
3 Credit Hours
August 29, 2024 ~ 1 pM – 4 PM
The course charts both the history and current environment of regulation of insurance producers in the United States, including licensing requirements, agent authority, agent contracts and agency relationships. Also, major federal regulations dealing with insurance are reviewed, as well as state regulation that has historically dominated insurance producer and insurance company regulation.
E&O Review and Case Studies
6 Credit Hours
December 5, 2024 ~ 9 AM-4 PM (one hour break for lunch from 12-1)
E&O Review and Case Studies takes a hard look at the Errors & Omissions policy, the relationship between an agent and an insurance company, and the coverages and protections available through insurance. Topics include how agents handle and transmit premiums, required loyalty by producers to the companies they represent, and an analysis of types of E&O claims, including a summary of the most common claims.