FAQs

Virtually any home is prone to mold. All it needs to grow is sufficient moisture and organic material. Mold often grows when humidity, condensation, or a water leak comes into contact with drywall, carpet padding, or tile.

The symptoms of mold exposure are similar to seasonal allergy symptoms. Headache, skin irritation, throat irritation, cough, respiratory problems, nasal and sinus congestion, and eye irritation are very common symptoms of mold exposure. Individuals with a respiratory illness or compromised immune system are at a high risk for health problems from mold exposure.

If you notice a furry, slimy, or discolored patch in the home, or detect a musty odor, you might have mold growth. Mold commonly grows in window moldings, shower curtains, air conditioners, bathroom tiles, and areas prone to water.

We recommend professional mold cleanup for any amount of mold growth, slight or excessive. The earlier you catch it and take action, the quicker the restoration. Mold cleanup involves identifying and correcting the source of the water, discarding affected materials, and cleaning the area with industry-standard, antimicrobial disinfectants.

The property owner is responsible for payment. If you have filed an insurance claim, DK will collect your deductible at the time of service. The day following your loss, you can expect a call from our manager of new accounts, making sure we have all the information to quickly and accurately submit your claim and set up your account. Your DK estimator will take care of working with your insurance company, ensuring the claims handling process runs as smoothly as possible.

Sometimes mold can hide in covered areas that you may not notice, like behind appliances, wallpaper, or under flooring. If you have concerns that mold is lurking in your hidden corners, call DK. We have more than 50 years of mold remediation experience. We’ll even come to your home and evaluate the area at no cost to you.